Mokii Rush — Support

Need a hand? Here are the common questions — and how to reach a human.

Contact: email support@onethirteenlabs.com and we'll get back to you. Please include your device model and iOS version so we can help faster.

Do I need an account?

No. Mokii Rush has no login or account — you can play immediately, and your progress (coins, unlocked Mokii, streaks, and best scores) is saved on your device.

How do coins work?

Coins are an in-game currency used to free (unlock) Mokii characters. Every Mokii plays exactly the same — skins are cosmetic only, so no character gives a gameplay advantage. You earn coins by playing, and can optionally buy coin packs.

How do I remove ads?

Open Settings (the gear icon, top-right of the Home screen) → Purchases → Remove Ads. This one-time purchase removes full-screen interstitial ads. Optional "watch an ad" rewards remain available if you choose to use them.

How do I restore a purchase?

If you reinstall the app or switch devices, open Settings → Purchases → Restore Purchases while signed in with the Apple ID you used to buy. Your "Remove Ads" purchase will be reactivated. (Coin packs are consumable and are added to your balance at the time of purchase, so they aren't restored.)

What is the Daily Course and the streak?

The Daily Course is a fresh layout everyone plays each day. Playing it builds your daily streak. If you miss a day, a Cryo-Freeze can protect your streak so you don't lose your progress.

Why did "Continue Run" not show an ad?

When you tap Continue after a run ends, we try to show a short rewarded ad. If no ad is available (for example, you're offline), we simply grant the continue for free so the game keeps working.

Privacy

See our Privacy Policy for details on ads and analytics.